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Support

Quality Service + Support - On Which You & Your Business Rely On

We are excited to help our client's transform their business operations with our offerings and services. We're as passionate as you to drive innovative change in various industries to raise the bar on what defines organizational excellence.

We are leaders in our space, providing best practices for digitizing business process. Like you we are building, learning and iterating. Either you're our client or new comer here, we are always ready to answer your all questions. Feel free to raise a support ticket or contact us whenever you need, we will be more happier.

Email
info@thynxlabs.com
Meeting & Appointment
Address
Unit 804, 8th Floor, Sidco Global Tower
CN8/2, Sector V, Salt Lake
Kolkata, Pin - 700091, WB, IN

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Frequently Asked Questions

How can I know the progress of my project?

You get to access all your progress reports via a dedicated project manager, along with that, you can get your daily update via email and interact with the developers anytime via email and chat.

Do I need to be tech-savvy to get my Project developed?

No, you don’t need to be tech-savvy or an expert to get your project developed with us. Have a rough idea of what you want? We are here to help.

How do you assign professionals for my project?

Every client is unique and so are their needs. Similar is our style of assigning task with a particular project. Firstly, we focus on the need of the project and then break down the core development aspects, to handle individual assignments to our pool of experts.

How do we assure privacy & confidentiality?

Our customer’s privacy and confidentiality are our priority. No matter the size or type of project, we ensure confidentiality by signing an NDA agreement with our clients. Your IP stays safe with us!

What is the process of payment?

After the acceptance of price quote issued by us, we time-to-time issue demand invoices as per progress of project, which has to be paid within the due date stated on invoice. A client can make payment via Bank Transfer or through our Payment gateway channel.

Do you offer EMI for your services?

Yes, we offer EMI to our clients on invoice total of amount more than INR 15000 having a valid Indian Credit Card with tenure not more than 1 year.

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